Exchange an Item
If you have ordered the wrong size or colour we will be happy to exchange provided you have not opened the packaging and broken the hygiene security seal.
All exchanges need to be logged through calling our order processing officer, by calling tel: 0845 634 5000. You will then need to return the product including your contact details and post to:
- VisionPerio Interdental Brushes
- Comply Ltd
- Beacon Business Centre
- 14 Arundel Street
- Ashton-under-Lyne OL5 0LS
You’ll need to return the original item within 30 days to avoid being charged for both the original and exchange items.
Note: If you’re exchanging an item for a different size or colour, we’ll cover any cost increase, or alternatively refund any cost decrease. Otherwise, if you’re exchanging an item for a different product that costs more, we’ll charge you the difference in price. We’ll refund you the difference if the new item costs less.